At Givenchy, we are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order through our website, you agree to the terms outlined in this policy.

Orders are typically processed within 1–3 business days after payment has been successfully verified. During periods of high demand, holidays, promotional events, or unforeseen circumstances, processing times may be extended. Once your order has been processed and shipped, you will receive a confirmation email containing tracking information, where available.

We offer shipping to a wide range of domestic and international destinations. Delivery times may vary depending on the shipping destination, carrier services, customs procedures, and local delivery conditions. Estimated delivery times are provided for reference only and are not guaranteed. Most orders are delivered within 7–15 business days after shipment, although some locations may require additional transit time.

Customers are responsible for providing accurate shipping information at the time of purchase. Givenchy is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses submitted by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Once an order has been shipped, ownership and risk of loss transfer to the customer. While we work with reliable shipping carriers, Givenchy is not responsible for delays caused by weather conditions, customs inspections, transportation disruptions, carrier issues, or other events beyond our control.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are determined by local authorities and are the sole responsibility of the customer. Givenchy has no control over customs procedures or associated fees and cannot predict the amount of such charges.

If tracking information indicates that a package has been delivered but you have not received it, we recommend contacting the shipping carrier directly and checking with household members, neighbors, or building management. While we will do our best to assist, Givenchy cannot guarantee reimbursement for packages confirmed as delivered by the carrier.

In the event that your package arrives damaged, please contact our customer support team within 48 hours of delivery and provide photographs of the damaged item and packaging. We will review the situation and work toward an appropriate resolution.

We reserve the right to modify shipping methods, carriers, processing times, and delivery policies at any time without prior notice. Any updates to this Shipping Policy will be posted on this page and become effective immediately upon publication.

If you have any questions regarding shipping, order tracking, or delivery status, please contact our customer support team at [email protected]. We appreciate your trust in Givenchy and look forward to serving you.